Millions of U2 fans awoke this morning around the world to find pre-sale codes within their email or on their official U2.com site information page. Remember you might have a code for today or one for tomorrow. Either way you have the golden ticket. Now fans we saw this little post and we wanted you to be aware of it.
Ticketmaster Credit Card Entry Tickets are NON TRANSFERABLE. THE ORIGINAL TICKET PURCHASER MUST ATTEND THE EVENT. At ENTRY you must provide the CREDIT CARD USED TO PURCHASE AND VALID PHOTO ID. Name on credit card must match photo ID. Entire party MUST enter the venue at the same time.
In case you have not had a chance to read all the FAQ's please take the time to review so that you completely understand all of the terms and conditions. This is a must ! Take the time and do it right so you will not be sorry later. -
PRE-SALE & CODE INFO
Q - Do I have to be a U2.com Subscriber to participate in the U2.com Tour Ticket presale?
A - Yes, this pre-sale is only for Subscribers of U2.com who have purchased a Subscription. Subscribe here. If you have an existing account, but it has expired, Upgrade here. Or, if you are a paid up subscriber but wish to renew your subscription now, renew here.
Q - When is the latest I can join U2.com to be involved in the Internet ticket pre-sale?
A - Anyone who is a current Subscriber to U2.com can participate when ticket pre-sales take place but those who have been Subscribers longest get the earliest opportunity to enter the pre-sale. 'Experience Subscribers' have access starting on the morning of Day 1 of the pre-sale, 'Innocence Subscribers' have access from the morning of Day 2 of the pre-sale. The pre-sale for each concert closes at Noon / Midday on Day 3. The public ticket sale will start after Day 3 of the pre-sale. The exact times for access are made available on the tour page of U2.com.
Q - How do I know what pre-sale priority group I am?
A - There are two groups of subscribers taking part in the pre-sale and the email you receive with your pre-sale code indicates which group you are in.
Our 'EXPERIENCE' group of longtime subscribers (those who were current, paid-up subscribers on 09/09/2014) have access from the first day of the pre-sale. Your unique pre-sale access code will have a prefix of U215A...
Our 'INNOCENCE' group, who joined as new subscribers or upgraded an expired account after the release of the latest album in September 9, 2014, enter early on the second day. Your unique pre-sale access code will have a prefix of U215B...
Only after this does a public onsale begin. (You may also find which priority group you are in displayed on the Account Info page when logged in.) Please Note: We do not change your subscription category. No exceptions will be made.
Q - What is an Internet pre-sale?
A - An Internet pre-sale is an advance window to access tickets prior to the general public sale of the tickets.
Q - How do I gain access to the U2.com Tour Ticket pre-sale?
A - To gain access to the U2.com Tour Ticket presale you will need your unique and personal Pre-sale Access code that has been allocated to you as an eligible current Subscriber of U2.com. You will be notified of how and when to access the pre-sale ticketing pages via the U2.com Tour page and by email. The pre-sale ticketing links FOR EACH CONCERT will also be available via the Tour page of U2.com once the pre-sale for that concert has started.
Q - Where is my unique Pre-sale Access Code?
A -Your unique Pre-sale Access Code can be found on the Tour page of U2.com when you are logged in as a subscriber. In advance of the pre-sales, current paid-up eligible Subscribers to U2.com will be emailed (at the address they registered on the site with) details on how the pre-sale works, including a unique pre-sale access code they will need to use to take part.
Q - Does the pre-sale start on the same day for all shows?
A - No. Following the tour announcement you will be able to see all the shows that have been announced and the pre-sale start dates for each Subscriber groups - iNNOCENCE or eXPERIENCE - on the tour pages of U2.com.
Q - Do I have to buy my U2 pre-sale tickets in a specific timeframe?
A - U2.com is able to offer Subscribers the chance to access pre-sale tickets in all price-ranges but as capacity in each category may be limited all pre-sale tickets are sold on a 'first-come, first-served' basis. The start and end times for each pre-sale will be displayed on the U2.com Tour page.
Q - How Many Tickets Can I buy?
A - As a paid-up U2.com Subscriber you are eligible to purchase up to TWO tickets across the tour. You can split this up across two shows or just use for a single show.
Q - On Previous Tours, Subscribers have been able to buy up to four tickets ?
A - When the band play outdoors in stadiums, subscriber presale access has been up to four tickets. When the band tour indoors, in arenas, ticket capacity is reduced and subscribers qualify for up to two tickets. In 2015 the band are playing indoor arenas.
Q - If I miss the pre-sale for the show of my choice am I able to use my unique U2.com ticket access code for that show?
A - No. After the pre-sale has ended for a show, any remaining tickets allocated for the pre-sale for that show, will go on sale to the general public. The links to the ticket vendors that are selling tickets for the public ticket sale will be available on the tour page of U2.com. If there are subsequent pres-ales then your unused code will still be eligible to take part in presales for alternative U2 2015 concerts.
Q - How much do the U2.com pre-sale tickets cost?
A - Any tickets purchased during the pre-sale will cost the same as the tickets available during the public sale and any charges made by the local ticket vendors will also be the same. The U2.com pre-sale privilege gives you advanced access to tickets, it does not provide you a discount on ticket prices or charges.
Q - Does a Subscription to U2.com guarentee I can purchase tickets?
A - No. U2.com pre-sales provide early access but cannot guarentee tickets. Tickets are sold on a first come, first served basis.
Q - If I don't use my pre-sale ticketing access code in presales for shows announced on December 3rd, will the code still be valid for use if/when other dates are announced - such as the Dublin shows, details of which are still to be revealed ?
A - Yes. Your un-used pre-sale ticketing access code will be valid to use if further shows are announced.
TICKET PURCHASING
Q - How much do the U2.com presale tickets cost?
A - Any tickets purchased during the presale will cost the same as the tickets available during the public sale and any charges made by the local ticket vendors will also be the same. The U2.com presale privilege gives you advanced access to tickets, it does not provide you a discount on ticket prices or charges.
Q - How do I enter my personal presale code to take part in the presale?
A - When the presale for your chosen show opens, you will need to visit the presale ticketing page for the ticket vendor selling presale tickets for that show. On the presale ticketing page of the ticket vendor, there will be a box for you to enter your code. The links for the ticketing vendor presale ticketing pages will be notified to you via the registered email address that you provided to U2.com. The links will also be available on the tour pages of U2.com
Q - Once I have ordered will I receive an order confirmation?
A - Most ticket companies provide an online order reference number as confirmation of your purchase.
Q - If I have any questions concerning my purchase can I contact someone?
A - You must always contact the customer services of the ticket vendor from whom you made your purchase.
Q - If I have any questions concerning my purchase can I contact someone?
A - You must always contact the customer services of the ticket vendor from whom you made your purchase.
Q - Can I get replacement tickets if I lose my tickets?
A - Policy concerning lost tickets can vary from venue to venue so contact the customer service department of the ticket company you purchased from to discuss your options.
Q - Once I have purchased, when will I receive my tickets?
A - Tickets are sent out well in advance of the show. If you haven't received your tickets 7 days prior to your show please call the customer service department of the ticket vendor from whom you purchased your tickets.
Q - If I don't use my presale ticketing access code in presales for shows announced on December 3rd, will the code still be valid for use if/when other 2015 dates are announced - such as the Dublin shows, details of which are still to be revealed ?
A - Yes. Your un-used presale ticketing access code will be valid to use in further shows announced for 2015.
GENERAL U2.COM MEMBERSHIP QUESTIONS
Q - What are the benefits I receive when I become a U2.com subscriber?
A - Yes, this pre-sale is only for Subscribers of U2.Com who have purchased a Subscription.
Q - How much does it cost to subscribe to U2.com?
A - The Subscription price is $50 per year but existing subscribers pay only $40.00 when they renew their current subscription.
Q - I don't have a credit card, can I purchase a U2.com subscription membership with a check or money order?
A - At this time, we only accept credit cards for payment.
Q - Where do I renew my subscription on the web site?
A - To resubscribe, simply go to: renew.U2.com, login, and follow the renewal instructions.
Q - If my subscription has not yet expired, and I renew my subscription now, what is the expiration date of my new subscription?
A - You can renew your subscription at any time and it will continue for one year after the end of your current subscription term. Please note, your discounted resubscription fee of $40 is valid until the end of your existing subscription term. If you let your subscription term expire you will keep your U2.com profile, but the paid benefits will not apply. To reactivate you will need to purchase a new subscription at $50.
Q - If I renew my U2.com subscription, will I receive a ticket access code for pre-sale tickets?
A -In a touring period, paid-up subscribers receive an opportunity to enter a special ticket presale.
Q - After I renew my subscription, can I still use the 25% discount coupon from my previous subscription?
A - Yes. If you have not used your discount coupon it will still be valid up to a year from the date when you first became a subscriber. Please note that you will not be able to use multiple discount coupons on a single order - they are only good for one transaction at a time.
Q - How do I order a U2.com subscription for a friend or relative so that they can also receive the Double Vinyl Live Set or the book 'North Side Stories' or a bundle including both of these gifts ?
A - Go here, add the gift membership to your Cart, and complete the checkout process.
After you have completed your order, we will send you an electronic gift certificate via e-mail. When you email this certificate to your friend or family member, they can use it to take out their annual subscription to U2.com. Your gift recipient will receive a one-year subscription - from you - and we'll send them a copy of the Double Vinyl Live Set (on release in Spring 2015) or the book 'North Side Stories' (immediately). They will also get access-all-areas to the U2.com Subscribers Site.
Q - Can I use my 25% coupon toward my membership fee or a friend's fan club membership?
A - No. Your membership discount offers are only good toward merchandise purchases made in the official U2.com store and are non-transferable.
